When you purchase the Samsung QLED TV or any other Smart TV from the Samsung range, you are bound to get the One Remote. This is used as a universal remote to work with all sorts of Samsung TVs. The best part about this device is that it can control many devices connected to your Samsung Smart TV.
However, sometimes, you might experience that your TV’s remote simply won’t connect tp your Smart TV. How can you fix this problem?
That will be the main focus for today’s detailed review as we will jot down all potential fixes for when the Samsung Smart TV remote is not working. However, the most important aspect to consider is what might cause this problem in the first place. Therefore, to begin with, let’s look at this aspect first:
What can cause the Samsung Smart TV remote not working problem?
One of the most important reasons might be that you haven’t been able to establish a fruitful connection between your Samsung Smart TV and the remote.
There might also be something wrong with the Bluetooth aspect of the remote. The easiest way to make sure this is the reason is when only the on and off button is working. So you will be able to turn the device off and on but no other button seems to work.
However, apart from connection and Bluetooth issues there might quite a few more reasons that the Samsung remote not working.
These include the following:
- The remote might not work if, there is a program error.
- The remote might not work if your Bluetooth or infrared signal has a problem.
- The remote will not work if there is a problem with the remote batteries.
- The remote might also not work if there is something wrong with the remote’s sensor or it is broken.
The most important aspect to remember here is that your Samsung TV’s smart remote might not be working because it has been made to automatically pair up with your TV when it is turned on. You need to use the remote for this.
Make sure that when you turn on your TV, you place the remote next to the TV and press a button. This is the quickest method to auto-pair your Samsung TV remote with the Smart TV.
How to fix Samsung Smart TV remote not working problem?
Method #1 : Restart and reconnect your remote
The first method to fix your Samsung Smart TV remote problem is to restart the TV and use the remote alongside it. This will be the best course of action if your remote is responsive for turn on/off buttons.
Here is what you need to do:
- Take the power supply off of the TV and wait for at least a minute.
- Then you can connect the TV back to its power supply.
- Finally, you will pair the remote and the TV together.
If this last solution has not fixed your problem and the TV’s remote is still not working, here’s what you can do next:
Method #2 : Try to reset the Samsung TV Remote
Your problem with the remote might be fixed by opting for a reset. To reset the Samsung TV remote will be quite simple a process, however, it might fix the not working issue as it will go back to its default settings. It can be reset without any technical expertise.
To reset the remote you will remove the batteries from the remote, and then wait for a few minutes before you can switch it back on. However, make sure that you do keep it switched off for at least 20 to 30 seconds. After, this you can restart it and it should be working.
If the attempt to reset your Samsung Smart TV remote didn’t work, then you can try this next solution:
Method #3 : Make sure the Samsung TV Remote is paired properly
Since the Samsung smart TV remote is a Bluetooth powered device, it will need to be paired with your TV before you can utilize it. You will see that pairing your remote is quite easy. However, to make sure it is done properly, you will need to ensure that the remote is kept close to the TV during pairing. To pair the two, all you have to do is switch on the TV and try to use the remote.
If none of the solutions listed above have fixed your Samsung Smart TV remote not working problem, then you might want to consider looking at the remote and its battery issues.
Method #4 : Fix any battery problems
Even if your Samsung remote makes use of infrared sensors technology to work, this doesn’t mean that it doesn’t need batteries. So, you will need to check the batteries of your remote and replace them if it is needed. In case your batteries are low, the remote won’t work properly.
The easiest way to make sure the issue lies with your battery is when the inability for the remote to work is gradual. This means the batteries are at their last level.
As with any remotes, if your product is older, you might also want to consider opting for a replacement. If it is quite old, then it might not function properly. In that case, buying a new one might be your best bet! You can easily order a replacement via the Samsung help center or use Amazon to order online.
With that, we hope that you have a better understanding of what to do when the Samsung Smart TV remote is not working. We are ending this informative review and hopefully, you will be able to fix any issues with your Samsung TV remote yourself.