The most common issue recognized as can’t connect to DHCP server is a problem that’s extremely common among the users of Xbox, and it happens when the console fails to connect to your network. It denotes that your DHCP server was unable to allocate the console any Internet Protocol. The DHCP server is a part of your router, and its job is to allocate IP addresses to diverse gadgets in the house for connecting to the internet.
What Causes The Can’t Connect to DHCP Server Error ?
Mainly, there’re two things that can be the cause behind this particular error.
- Configuration of your DHCP server.
- Configuration of the console that permits your server to allocate it the IP address.
The most common reason behind this problem is that if there’s some other gadget that is allocated the IP address the same as the IP address of the console, this issue will appear.
What Can You Do If You Come Across This Issue On Your Xbox One Console?
Method#1: Manually Troubleshoot Your DHCP Server
In the beginning, if this issue appears, try to troubleshoot it by simply following a few of the basic steps and see if that problem occurs again.
- First of all, turn off the console for at least five minutes.
- Turn off the router for at least five minutes.
- After five minutes have passed, turn both your console and your router on.
- Hit the Menu button from the remote.
- Click on Setting > choose Network.
- Find the Network Setting Window > choose the option that says Test Network Connection.
Method#2: Assigning The Static IP Address To The Console To Xbox One
This issue might appear because of the dynamic IP address of the console. You have to allocate a static IP address to the console. Follow these simple steps to resolve this problem.
- First of all, power up the console.
- After that, click the menu button on the Xbox console’s home screen.
- Go to the Settings menu > click on it.
- Now, click Network > open the Advanced Settings.
- In this window, you’ll see the IP address settings. Copy that IP address on a piece of paper for later utilization.
- You’ll see the MAC address part under your IP settings. In that part, type in the twelve-digit address of your connection that you’re utilizing at the house.
- After that, open your preferred browser > enter the default gateway in its search bar.
- Now, you have to access the interface of your router. For doing that, type in the default password and username that is given on the sticker on the router’s side.
- Then, click on the radio button from the front of the option that says Enable Manual Assignment.
- Now locate the window for entering the MAC address and IP that you’ve previously noted.
- Click Add > open your game to see if this problem appears.
Method#3: Enabling Or Disabling The DHCP
For disabling the DHCP server, follow these easy steps:
- First, hit the Windows + X keys > choose Network Connections.
- Now, double-click on the active network connection > choose Properties.
- Click on the Internet Protocol Version 6 or Internet Protocol Version 4 > select Properties.
- Click on the option Use the following IP address.
- Enter the values for the IP Address > Subnet Mask, etc.
Be cautious when you disable the DHCP server and go to the static IP configuration. If you type in the incorrect settings, it can result in the Internet connection not functioning. For enabling the DHCP server, follow these simple steps:
- First, hit the Windows + X keys > choose Network Connections.
- Now, double-click on the active network connection option > choose Properties.
- After that, click on Internet Protocol Version 6 or Internet Protocol Version 4 > select Properties.
- Click on both Obtain the DNS Server Address Automatically and Obtain the IP Address automatically > click on OK.
If you have enabled the DHCP server again, then make certain to restart the computer for applying all the changes you have previously made.
Method#4: Trying A Different Port
If this problem still occurs, then simply try to replace the wire or change your Ethernet port. Follow these easy steps for doing that.
- First, turn the modem and the console off.
- Then, unplug your Ethernet cable from both of these gadgets.
- Plug that cable in some other port of the modem or router.
- Hit the Menu button from the remote control.
- Then, click Setting > Network.
- Find the Network Setting Window > choose the option that says Test Network Connection.
Method#5: Testing Your Ethernet Port
If you’re still coming across this issue, then simply try to test your Ethernet port. Follow the below steps for fixing this problem.
- First, unplug your Ethernet cable that’s connecting the Xbox to your modem.
- Now navigate to the PC and unplug your Ethernet cable that’s connecting the PC to the modem.
- Plug your cable into your Xbox One that you previously took out of your PC.
- After that, simply run a test of the live connection of your Xbox One console.
Method#6: Replacing Your Antivirus Program
Even though this method might sound like too much, numerous users reported that certain free antivirus programs actually reasoned this issue, and getting rid of them managed to fix the issue after all of the solutions above have failed. If you’ve already tried out the fixes mentioned above with zero success, then simply contemplate making use of some other antivirus program, particularly if you’re not paying for that. The major causes for this error comprise McAfee and Avast.
Method#7: Contacting The IT Support
On the typical corporate network, the DNS can manage your IP address of the devices on your network. All the DHCP settings are actually managed by the IT department. When you’ve come across the different network connection problems, simply contact the IT help desk.
If that also does not fix can’t connect to DHCP server problem, then there must be some issue with the hardware. For instance, the cable might be is broken, or the port might not be functioning. If that’s the case, then get the hardware repaired or replaced.
Leave a Comment